Insights and Ideas for
Managing Business Travel In a New Era
A Radically Better Way
of Managing Business Travel

Presented to a live audience of ~450 travel buyers and suppliers.

~90% were "intrigued" by these ideas.

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What drives business travel?

A road warrior's value chain

Selected white paper findings

Managing travel strategically

Why business class is the greener choice

The Carbon Intensity KPI

A travel strategy scorecard

Selling travel's strategic value

Pg. 3

4-7

11, 12, 37

15

21

25

28

33

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1/17
On
Justifiable
Travel

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~40,000 views   ~130 likes,

~65 comments

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10 Principles for Justifying Business Travel

 
5 New Business Travel Technologies We'll Use in 2031

~17,000 views   ~70 likes,

~40 comments

1) Pre-trip Ratings at the 1:59 mark

2) Rich Universal Traveler Profiles at 4:00

3) Travel as a Strategy at 5:34

4) Edit Rights, aka Permissable Servicing by TMCs at 7:20

5) Airline Discounts Tied to Profit Margins at 8:30

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1/15

~7,500 views   ~100 likes,

~50 comments

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On
Goal-based
Travel Management

The Case for Goal-based Travel Management

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1/18
On The
Future of Business Travel

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~11,500 views   ~120 likes,

~60 comments

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~6,000 views   ~80 likes,

~30 comments

~4,000 views   ~70 likes,

~40 comments

Traveler Friction

The cost of traveler friction must be factored into travel policies.

Learn more about traveler friction here.

Low-friction
Travel Policies
Mean Better
Business Results

This 19-page white paper shows how to improve trip success rates and reduce attrition risks among frequent travelers.

Click the image to download the PDF

Managed Travel 2.0

The catalyst for omnichannel booking strategies.

Learn more here.

Hotel Clusters

The catalyst for hotel re-shopping services.

Learn more here.

Why TMCs Need
a Dramatically Different
Sales Approach

~2,000 views   ~100 likes,

~40 reshares