Insights and Ideas for
Managing Business Travel In a New Era
A Radically Better Way
of Managing Business Travel
Presented to a live audience of ~450 travel buyers and suppliers.
~90% were "intrigued" by these ideas.
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What drives business travel?
A road warrior's value chain
Selected white paper findings
Managing travel strategically
Why business class is the greener choice
The Carbon Intensity KPI
A travel strategy scorecard
Selling travel's strategic value
Pg. 3
4-7
11, 12, 37
15
21
25
28
33
On
Justifiable
Travel
< Scroll through the deck
~40,000 views ~130 likes,
~65 comments
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10 Principles for Justifying Business Travel
5 New Business Travel Technologies We'll Use in 2031
~17,000 views ~70 likes,
~40 comments
1) Pre-trip Ratings at the 1:59 mark
2) Rich Universal Traveler Profiles at 4:00
3) Travel as a Strategy at 5:34
4) Edit Rights, aka Permissable Servicing by TMCs at 7:20
5) Airline Discounts Tied to Profit Margins at 8:30
~7,500 views ~100 likes,
~50 comments
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< Scroll through the deck
On
Goal-based
Travel Management
The Case for Goal-based Travel Management
On The
Future of Business Travel
< Scroll through the deck
~11,500 views ~120 likes,
~60 comments
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Traveler Friction
The cost of traveler friction must be factored into travel policies.
Learn more about traveler friction here.
Low-friction
Travel Policies
Mean Better
Business Results
This 19-page white paper shows how to improve trip success rates and reduce attrition risks among frequent travelers.
Click the image to download the PDF
Managed Travel 2.0
Hotel Clusters
Why TMCs Need
a Dramatically Different
Sales Approach
~2,000 views ~100 likes,
~40 reshares