Insights and Ideas for
Managing Business Travel In a New Era
Travel Program Optimization -
Achieving Travel's Strategic Value
A GBTA Education Session
Aug. 16th, 2022
0:40 We don't "optimize"
3:40 We need a new strategy
9:00 "Less travel, better results"
14:05 Evidence of strategic value
20:25 The power of demand mgmt.
24:21 The need for better trip quality
30:45 Procurement implications
A Radically Better Way
of Managing Business Travel
Presented to a live audience of ~450 travel buyers and suppliers.
~90% were "intrigued" by these ideas.
Download the PDF
What drives business travel?
A road warrior's value chain
Selected white paper findings
Managing travel strategically
Why business class is the greener choice
The Carbon Intensity KPI
A travel strategy scorecard
Selling travel's strategic value
Pg. 3
4-7
11, 12, 37
15
21
25
28
33
On
Justifiable
Travel
< Scroll through the deck
~40,000 views ~130 likes,
~65 comments
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10 Principles for Justifying Business Travel
5 New Business Travel Technologies We'll Use in 2031
~17,000 views ~70 likes,
~40 comments
1) Pre-trip Ratings at the 1:59 mark
2) Rich Universal Traveler Profiles at 4:00
3) Travel as a Strategy at 5:34
4) Edit Rights, aka Permissable Servicing by TMCs at 7:20
5) Airline Discounts Tied to Profit Margins at 8:30
Better Ways to Measure Travel's CO2
A provocative case for adopting a new KPI for aligning climate-related travel decisions. Includes analyses of US airline CO2 data from 2016 through 2021, courtesy of Flight BI.
~7,000 views ~40 likes,
~30 comments
Stockholm Environment Institute evaluated three airline CO2 models and endorsed the one developed by Scott Gillespie and Tom Tomosky. Read this paper to understand the deep analytical approaches used by these models circa 2007.
~7,500 views ~100 likes,
~50 comments
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< Scroll through the deck
On
Goal-based
Travel Management
The Case for Goal-based Travel Management
Traveler Friction
The cost of traveler friction must be factored into travel policies.
Learn more about traveler friction here.
A GBTA Education Session
Aug. 16th, 2022
How Should We Meet?
0:40 Conflicting forces at work
1:45 About the whitepaper
4:10 The value of meeting in person
8:20 5 decision-making lenses
14:47 A meeting culture lens
18:00 New travel-related priorities
21:10 "Less travel, better results"
30:00 Nee for more prescriptive signals
On The
Future of Business Travel
< Scroll through the deck
~11,500 views ~120 likes,
~60 comments
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Low-friction
Travel Policies
Mean Better
Business Results
This 19-page white paper shows how to improve trip success rates and reduce attrition risks among frequent travelers.
Click the image to download the PDF
Managed Travel 2.0
Hotel Clusters
Why TMCs Need
a Dramatically Different
Sales Approach
~2,000 views ~100 likes,
~40 reshares